Read this before you rely on us.

These terms are an agreement between you and [TODO: operator legal name and country] (“we”). They cover www.scam-finder.net. By using the site you accept them.

Our community guidelines and corrections and appeals policy are part of these terms. The privacy policy explains how we handle personal data.

Nothing here removes rights you have by law that can’t be excluded, including consumer rights where you live.

Scam Finder is a free public service. It checks available evidence about an exact website and hosts first-hand experiences. There are no paid plans, and nobody can pay us for a better result or a faster decision.

We aren’t a regulator, court, police force, bank, payment provider or law firm. Nothing on the site is legal, financial or investment advice. We don’t sell anything from the websites we list, and we aren’t part of any deal between you and a website.

Reports are generated by automated systems, including rules and AI models, from public pages and other sources available at the time of the check. They can be incomplete, out of date or wrong. Sources can be mistaken, unavailable or misleading.

A band such as “Evidence raises concerns”, “Some concerns to investigate” or “Not enough evidence” is an automated summary of the signals a check found on a stated date. It is not a statement of fact about any person or company’s conduct, honesty or intent.

No finding, band or report is a finding, accusation or conclusion that any person or company has committed fraud, operates a scam or broken any law. Only a court or authority with the power to do so can decide that, and we are neither.

“No notable concerns found in this check” means only that: it is not a statement that a website is safe. Unknown never means safe. We don’t certify any website, and we don’t claim to detect every scam. Read how to read a report and our methodology.

A website can have a page here because someone asked us to check it. The site’s appearance on Scam Finder is not a suggestion that it is a scam, and the name “Scam Finder” describes what people use the tool to look into. It says nothing about any website, company or person we list.

A page describes one exact website address and may not describe a company of a similar name. Don’t apply what you read to a different website or to the people behind it.

Experiences are the personal accounts and opinions of the members who write them. They don’t represent our views, and we don’t endorse them. Automated screening doesn’t make an experience true. Each one is an attributed account, not a proven fact, and there is no verified purchase label here.

A confirmed email address shows that the author can read that inbox. It doesn’t verify who they are or that they bought anything. “Document relevance checked automatically” means a document appeared consistent with the experience. It doesn’t prove the document is authentic or that the outcome happened as described.

When you share an experience, you confirm that:

• it happened to you, and you dealt with that exact website
• it’s honest and accurate as far as you know
• you’ve declared any affiliation or incentive
• you have the right to share everything you submit

You must not:

• state that a person or company committed a crime unless you can support it. Say what happened and let readers draw conclusions
• post private personal details, threats, spam or unrelated text
• impersonate anyone, or write about your own website as a customer
• use a review to demand money, a refund or anything else from someone, or offer to recover money for people

You are responsible for what you write, and you may be legally answerable for it. Criticism and praise follow the same rules, and a negative experience doesn’t need a receipt just because it’s negative.

You must not:

• pay for, sell or arrange reviews, of any website
• offer money, discounts, gifts or anything else in return for a review, a particular outcome, or a change or withdrawal
• post or arrange false reviews, including AI-written accounts of things that didn’t happen
• use Scam Finder to damage a competitor or anyone else with false content or false reports

We may reject or remove the content and restrict the accounts involved. In some countries these practices are also illegal.

You can claim a website by proving control of it with a DNS record or a file. The claim covers that exact target and no other. It expires unless it’s revalidated. The only label it earns is “Website control checked”, which is about control of the website and nothing else. You must not describe it as approval, verification or a sign of trust.

A representative may:

• post one reply per experience
• propose factual corrections to the website’s profile

A representative must not:

• hide, edit or approve experiences, or change a finding
• mark an experience resolved for its author
• reveal a customer’s order or contact details in a reply, or try to identify an author
• press anyone to change or withdraw an experience
• post an experience about their own website as a customer

You don’t need a claim to challenge something. See corrections and appeals.

Moderation, corrections, claims and appeals are decided by automated systems, including AI models. These decisions are labelled as automated and come with a reason. They can be wrong.

You can appeal an automated decision through the corrections and appeals route within the period stated in your decision notice. An appeal is a fresh automated assessment by separately configured evaluators. There is one ordinary appeal for each decision, and material new evidence can reopen a case later. The outcome may reverse, uphold or partly correct the decision, ask for specific evidence, or close as unresolved.

We don’t promise that a person will review any decision or appeal. An automated appeal is not a human panel, court or independent tribunal, and an outcome is not a legal ruling.

Your legal rights are unaffected. Any right you have under the law, including rights over automated decisions and the right to go to a court or regulator, is separate from this process and stands whether or not you appeal.

Anyone can challenge a specific finding, experience or profile. You don’t need an account, payment or claim. Identify the exact statement and explain the problem, the source that contradicts it or the private data it exposes.

A general objection won’t remove content, and neither will the number of reports received. If a challenge is upheld we correct or withdraw the statement. If the evidence can’t settle it, we may withhold the interpretation in question and keep the supported facts.

Formal legal notices go to [TODO: operator address for legal notices]. Sending one through the same route is fine, and it doesn’t affect your right to take other action.

We don’t recover money and we can’t promise that anyone else will. We don’t work with recovery agents. Anyone claiming to act for Scam Finder and asking for a fee, or offering to get your money back, isn’t acting for us. If you’ve lost money, start with Already paid?.

We don’t guarantee that a website is safe, that a purchase will go well, or that we’ve seen every warning sign. You decide whether to deal with a website, and you take responsibility for that decision.

You need an account to publish, claim a website, or save websites and alerts. You must be 18 or over and use one account of your own.

Sign-in is by a link sent to your email address, so keep that inbox secure. Your handle must not impersonate anyone.

You must not:

• break the law, or use anything on the site to harass, threaten or blackmail anyone
• interfere with the service, get around its limits, or probe its security without our permission
• copy the site in bulk by automated means, or feed instructions to our systems to change a result
• present a report in a way that changes its meaning, such as removing its date, band wording or limitations

Limits on checks and submissions keep the service available and may change. We may pause features when capacity runs out or when something goes wrong.

You own what you write. You give us a non-exclusive, royalty-free, worldwide licence to store, display, format and distribute it on Scam Finder, including in search and in share previews. The licence lasts until you withdraw or delete the content, apart from what we’re required to keep and backups that age out. We don’t change the meaning of what you write without your approval.

The text, design, logos and reports on Scam Finder belong to us or our licensors. You can link to any public page and quote a short passage if you keep its date and link to the source.

Scam Finder is provided free of charge, as it is and as available. We don’t promise that it will be uninterrupted, accurate or complete.

To the extent the law allows, we aren’t liable for loss arising from your use of or reliance on the site, including a purchase you make or don’t make, loss of money, or content written by others.

Nothing in these terms limits liability that can’t legally be limited, such as liability for fraud, or for death or personal injury caused by negligence.

You can stop using Scam Finder and delete your account at any time. Automated restrictions are temporary and come with a reason, an expiry date and an appeal. Reading public pages stays available, and so do your export, deletion and appeal options.

We may change these terms or the service. When we change the terms, we update the date at the top of this page. If a change is significant, we’ll tell account holders before it applies.

[TODO: governing law and courts]. If you’re a consumer, this doesn’t take away the protection of mandatory laws where you live.

Questions go through the contact page.