Check the address before you write.
Nothing here sends a message. Pick what you have, and we’ll show you where it goes. Most of it doesn’t go to an inbox at all.
Return to sender
Not support@scam-finder.net
Your bank or card company
Re: Today, before anything else
Don’t write to us first. Scam Finder can’t recover money or investigate a scam. Your bank or payment provider may be able to act, and timing can matter.
- The date, amount and who you paid
- Any payment or order reference
- How you paid
Then report it where you live
- United StatesFTC ReportFraud
- UK (except Scotland)Report Fraud
- CanadaCanadian Anti-Fraud Centre
- AustraliaScamwatch
No letter needed
The correction form beside the statement
Re: Open a case on the exact statement
An email can’t open a case. Use the correction option beside the statement. You don’t need an account or a claim, and you get a case link to follow it.
- The exact statement
- What it should say
- Any evidence. It stays private
No letter needed
Your case
Re: Appeal from the decision itself
Appeals run inside the case, from your decision notice, your case link or Cases and appeals in your account. They’re automated, and the decision shows your deadline.
- Why the decision is wrong
- Anything new since the decision
No letter needed
Your business workspace
Re: Everything runs from your claim
Claiming is free and proved by a DNS record or a file on your site. Email can’t prove control, so it can’t speed up a claim or change a finding.
- The exact website address
- Access to your DNS or website files
To the operator
support@scam-finder.net
Re: Press, Legal, Privacy or Security
This inbox reaches the accountable operator. It’s for matters a form can’t handle. A notice doesn’t move an ordinary case along or have someone decide it by hand.
- Your name and who you represent
- The exact page, if there is one
- What you’re asking for and why
Try this first
The Help Center
Re: Search every answer
Help covers accounts, results, alerts, exports and deletion, and most account actions are in your own settings.
- The words on the error
- The thing you were trying to do
Four things we can’t do.
Get my money back
We can’t recover money, and no part of Scam Finder can reach a payment. Your bank or payment provider is the place to start.
Already paid?Investigate this scam
We don’t trace sellers, open investigations or pass reports to police. Report it to the fraud service where you live.
Where to reportRefund my order
We don’t sell anything listed here and can’t see your order. Contact the seller directly.
Have a person look at my case
Moderation, corrections and appeals are automated, and each decision is labelled that way. Nobody is on call to take a case by hand, day or night.
Corrections and appeals
Anyone offering to recover your money in Scam Finder’s name is running a second scam.
The accountable operator
support@scam-finder.netUse it for press, legal, privacy-rights and security notices, and for anything the Help Center can’t answer. This page has no contact form, and there’s no phone line or live chat.
Scam Finder is run with no staff on call, so we don’t promise a reply or a reply time. If something is urgent because of a payment, your bank is the faster route.