Anyone can challenge what we publish.
You don’t need an account, a payment or a website claim. Decisions are made by software, labelled as automated, with a deadline and a reason. Don’t expect a person to review your case: none is promised.
Last updated 2 November 2026
- Remove a review
- Hide criticism
- Change a finding
- Skip the queue
- Buy a badge
None of these exist, at any price.
Where a challenge goes next.
- You1
Point at one statement
Pick the finding, review or profile detail. Say what’s wrong and what it should say. You can add private evidence and a way to contact you.
- Automated checks2Automated
You get a private case link
It shows status and any questions. Leave out contact details and we can still act, but we can’t reach you.
- Automated checks3Automated
Private data comes down first
Credible exposure of private details is restricted straight away. A strong source contradiction can restrict that one statement too. Everything else stays up.
- The other side4
A review’s author may be asked
If it turns on a missing detail, they’re told exactly what, and get 14 days to answer. Private evidence stays private from the other side.
- Automated checks5Automated
A fresh automated decision
An AI evaluation, a second AI challenger and fixed rules, with a 24 hours deadline. It ends in a reasoned outcome or a specific request, never a wait.
- You6
You can appeal once
You have 30 days from the decision notice. Later, material new evidence can reopen a case.
“This is wrong” won’t do it.
A challenge has to name a statement and one of three things: a broken rule, a source that contradicts it, or private data exposed. Fifty reports count for no more than one, and a business disagreeing isn’t evidence that a review is false.
The rules reviews are held toThis review is defamatory and damaging our business. Remove it immediately.
The finding says we have no returns page. It’s at tallow-kitchen.test/returns and has been since March. Please update that line.
Every case ends in one of four stamps.
Corrected
The challenge was upheld
A corrected version replaces it, or it’s withdrawn. The change carries through to pages, search, counts, timelines and alerts already queued.
Partly corrected
Part of it stood up
Only the affected part changes. One bad sentence doesn’t take down a whole page.
Kept
The challenge wasn’t upheld
It stays, and you get the reason.
Withheld
Nobody could support it
The disputed reading is withheld and the supported facts stay. The case closes with reasons, and a website report shows Not enough evidence for that part.
No answer in time closes the case as “closed, no response”. New material isn’t published, and existing valid content stays.
An appeal is a second run, with no human panel.
A separately configured evaluator and challenger reread the original content, the reason and your argument. The first decision is context, and they don’t treat it as correct.
It’s automated reconsideration. It isn’t a court or an independent tribunal, and two models agreeing doesn’t prove anything is true. Any legal rights you have are separate from it, and this process doesn’t decide them.
The service’s owner can step in with a logged manual correction in exceptional cases. That’s optional, and it isn’t a step you can count on or request.
- Reversed
- Upheld
- Partly corrected
- More evidence requested
- Withheld as unresolved
One appeal per decision within 30 days. Material new evidence or a privacy or legal right can reopen it later.
Restrictions have an end date.
Each one is automated, comes with a reason and can be appealed.
Warning
A reason, tied to what you posted.
Short cooldown
You can’t post for a set time.
Longer suspension
For repeated or severe, evidenced violations. It has a fixed maximum, an end date and a recheck.
Model suspicion or a shared network alone can’t ban anyone permanently. While restricted you can still read Scam Finder, appeal, and export or delete your data. Revoking a compromised sign-in is a separate security step and can happen at once.
No business can pay to remove criticism.
A business can
- Reply once to each review, after automated screening
- Propose factual corrections to a profile
- Challenge a statement like anyone else, with or without a claim
A business can’t
- Pay for anything. Scam Finder is free and sells nothing
- Delete, hide, edit or hold back a review
- Change a finding or set a report’s band
- Mark an experience resolved for its author
- Offer a refund in exchange for removal
“Website control checked” proves control of that exact address and carries no weight in any decision here. Claim a website for free
Spotted something wrong? Use the link beside it.
Every published finding and review has a way to challenge it. Formal legal or privacy notices are handled separately, so say that’s what you’re sending.